DATA
Trust & Transparency

Privacy
Policy.

Your data security is the architectural foundation of our business. We lead with absolute transparency in how we protect, manage, and respect your information.

Security

Encrypted Storage

Privacy

No Third-Party Sales

Compliance

GDPR Compliant

1. Introduction

At Urban Let Solutions, we are committed to protecting the privacy and security of our clients, landlords, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us when you inquire about our property marketing, corporate letting, or acquisition services. This may include:

  • Personal Identifiers: Name, email address, phone number, and postal address.
  • Property Details: Information regarding properties you wish to list, sell, or have managed.
  • Professional Information: For corporate partners, we may collect company names and professional roles.
  • Usage Data: Information about how you interact with our website (IP address, browser type, pages visited).

3. How We Use Your Data

Your data is used to provide the high-standard architectural certainty we promise. Specifically, we use it for:

  • Processing property valuations and acquisition briefs.
  • Communicating with you regarding your inquiries or active management contracts.
  • Improving our website performance and user experience.
  • Ensuring compliance with UK property laws and GDPR regulations.

4. Data Security

We implement industry-standard security measures, including SSL encryption and secure server protocols, to protect your data from unauthorized access, alteration, or disclosure. We do not sell your personal data to third-party marketing firms.

5. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction or deletion of your personal information.
  • Object to the processing of your data for marketing purposes.

Contact Our Data Officer

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@urbanletsolutions.co.uk
Subject: Privacy Data Inquiry

Cookies &
Tracking.

We use cookies to architect a better browsing experience. These small data files help us understand how you interact with our property listings and acquisition tools.

Third-Party Sharing

We only share your data with trusted partners necessary for our operations, such as Google Analytics for site performance and Property CRM systems for managing your inquiries. We never sell your data to brokers.

Secure Vault
Data Integrity

Retention &
Global Standards.

We do not keep your data longer than necessary. Our retention periods are architected to balance your privacy with our legal obligations under UK property law.

Defined Retention

Standard inquiries are kept for 2 years. Active contracts and financial records are kept for 7 years per UK tax and property regulations.

International Transfers

While we operate in the UK, some of our cloud service providers may store data in the EU or US. We ensure all transfers meet strict GDPR adequacy standards.